Refund and Cancellation Policy

All sales of downloadable templates, toolkits, workbooks, recordings, and other digital products are final once purchased. Because digital materials can be accessed or copied immediately, we do not offer refunds, returns, or exchanges for change of mind. If a file is defective or inaccessible, contact us and we will make reasonable efforts to provide a working copy.

Unless a checkout page or written offer expressly states otherwise, purchases of self paced courses and digital educational programs are final once access is provided. Failure to complete or use a course does not create a right to a refund. Any separate written guarantee shown at checkout controls for that purchase.

You may request a refund of your initial membership payment within 14 calendar days after the original purchase date. The request must be emailed to help@thewritebizsolutions.com before the window closes and must identify the purchaser and membership.

The 14 day refund window applies only to the first payment of a new membership. It does not restart after renewal, plan changes, cancellation and rejoining, or a prior membership. Approved refunds end membership access. This limitation does not reduce any nonwaivable right under applicable law.

Monthly and annual memberships renew automatically at the price and frequency disclosed at checkout until canceled. Cancel before the next billing date to avoid the next charge. You may cancel through the method provided with your membership or by emailing us.

After the initial 14 day window, cancellation stops future renewal charges but does not refund the current billing period. You retain access through the end of the paid period unless we tell you otherwise or a refund is issued. Not using the membership does not stop renewal.

Event refund, transfer, cancellation, and rescheduling terms will be disclosed on the event listing or registration page and apply to that event. When Eventbrite or another registration provider processes the purchase, its processing rules may also apply. If we cancel a paid event and do not provide a reasonable substitute or rescheduled date, we will refund the amount paid directly to us for that event.

Trailblazer licensing, consulting, speaking, and custom services are governed by the signed agreement or written proposal for that engagement. Deposits, milestones, cancellation fees, and refund rights stated there control over this general policy.

Contact us promptly if you believe you were charged twice or without authorization. We will investigate and correct verified billing errors. Before opening a payment dispute, please give us a reasonable opportunity to resolve the issue. Nothing here limits rights provided by your card issuer or applicable law.

Email help@thewritebizsolutions.com with your name, purchase email, order information, purchase date, and reason for the request. Do not email payment card numbers.

• Approved refunds are returned to the original payment method
• Bank processing time may affect when a credit appears
• Original third party fees are refunded only when required by law or the provider's terms